Shipping policy

SHIPPING AND RETURNS

 

All of my products are made by hand. Beads and stones may vary slightly in color or shape. Oils may vary in intensity and smell.  Sage may vary slightly in intensity.  I do my best to accurately represent each piece in the photos on this site.  Items ship out via USPS within one week from the date the order was received. Bulk orders may require an additional 1-2 days. Express shipping available at an additional charge.  Should you need a larger size, please add details at check out.

 

Refunds and Exchanges

♦♦ Your satisfaction with your order is important to me! If there is an unforeseen issue with your merchandise, please contact me immediately. I will try to resolve it as quickly as possible.



♦♦ 7-Day Money-Back Guarantee - Your item will be replaced if it arrives damaged. You can also receive a 100% refund if it is returned WITHIN 7 DAYS of receipt. The buyer will incur return shipping and handling fees. Once received, a prompt refund will be issued.



I work around the clock to provide high quality products and excellent customer care. If you are unhappy with a product, please contact me so that we can rectify the situation. I want my customers to be as happy with their pieces as I am.